Introduction to Conflict Coaching

This course provides a beginning understanding of the conflict coaching process. We utilize the CLAMSHELL model, a structured and systematic protocol for two one-hour coaching sessions. Participants are oriented to utilize the Coaching and Participant manuals. A step by step training video is available.

Conflict Coaching

20 hours – 9 sessions

20 hours
9 sessions		 Mondays 10 AM - 12:30 PM + 1 hr weekly 9/14, 9/21, 9/28,
10/05, 10/12, 10/19, 10/26 		$600
Session One
September 14 		Intro to conflict coaching - CLAMSHELL
Session Two
September 28		 Clarify Goals - Listen to Conflict Story
Session Three
September 22		 Ask to Understand - Map Internal/External
Session Four
October 5		 Survey Mutuality - Heart check & Reflect
Session Five
October 12		 Explore Options and Rehearse
Session Six
October 19		 Lock it in - Look for Pearls
Session Seven
October 26		 Role Play CLAM and SHELL
Sessions Eight and Nine
Based on your Schedule		 Work with Mentor Coach
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Testimonials

“I was terrified when I came into the court. It seemed like the end of the world. Thanks to my compassionate and understanding mediators, I was able to have a productive conversation with someone I considered an adversary. I couldn’t believe we were able to work it out without going in front of a judge. Thank you MVMP.”

– Small Claims Client

“I was really not looking forward to mediation. But it turned turned out to be relatively pleasant. I really enjoyed working with the two of you. I plan to recommend mediation to others.”

– Divorce Client

“You brought us all together. It was awesome. I am so relieved. All our people felt uplifted, more united and part of a team. In particular one Board member said she felt she was taken care of with kindness and wisdom. We all know each other much better, have defined our work together and are in such better shape than we were when we started. Thank you MVMP.”

– Facilitation Client

“If you have the chance to do Conflict Coaching, DO IT! It was eye opening for me. My coach was kind, insightful and such a great listener. Most importantly, I learned so much about myself and about how I handle conflict. I now have a good, solid conflict management plan for the future.”

– Conflict Coaching Client

“It was valuable to help me handle a current conflict in my workplace. Putting a positive spin on conflict was an eye-opener for me. It gives me a structure to address problems. We had a very serious conflict at work recently so this is very important and relevant to me right now.”

– Workplace Conflict Management Services